As the finger pointing starts around 7,500 Carbonite customers have lost their online data stored with Carbonite. In a report published this weekend the Boston Globe reports that Carbonite has filed suit against Promise Technology and Interactive Digital Systems for breech of contract, fraud, and deceptive acts and practices.
In a lawsuit filed in Suffolk Superior Court this week, Carbonite said it suffered "substantial damage" to its business and reputation from products manufactured by Promise Technology Inc. and marketed to Carbonite by Interactive Digital Systems Inc.
Carbonite’s complaint charged Promise Technology with breach of contract, fraud, and unfair and deceptive acts and practices. The complaint charged Interactive Digital Systems with breach of warranty. It seeks unspecified damages against the two companies.
Carbonite, a Boston company, recently opened a data center in China however the information we could find did not specifically identify where the loss occurred or when other than issues started as early as 2007. In a response to the action Promise has some pretty harsh words:
Promise responded that the suit was without merit. "Our investigation indicates that our products were neither implemented nor managed using industry best practices," the company said in a statement
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