Winston-Salem, Business, News, Events, Greensboro, Technology, IT Services

Apple will be opening it’s forth store in North Carolina but not in Winston-Salem. Apple’s new store will instead be at the Friendly Center in Greensboro and is already posting job advertisements. I will leave my comments out concerning what Apple considers an expert:

Apple Retail – Mac Genius – Greensboro, NC

If you were the kind of kid who took things apart just to put them back together
(correctly), read on. You’re our kind of Genius.
Know it all?

  • Technical guru status required.
  • Mac certification preferred but not required.
  • Technical training + retail experience is preferred.

Take a seat at the bar. As a Genius, you will:

  • Provide frontline customer support at the Genius Bar, including hardware
    and software troubleshooting and diagnosis and basic customer product training.
  • Repair Apple hardware and software products.
  • Manage all aspects of repair workflow, including open repairs prioritization, case
    management, and service part order management.
  • Review all hardware product returns and re-qualify product for resale.
  • Provide technical support for in-house systems.
  • Research order and repair status for customers.
  • Review warranty claims.
  • Provide ongoing technology coaching to sales associates.
  • Maintain an organized and efficient repair workplace.

The ideal opportunity to use what you know:
A job at the Apple Store is a chance to use your hands and heart. To use your knowledge
and experience. To contribute meaningfully to people’s lives with your technical know-how.
To delight. Impress. Engage. Inspire.
Are you ready to join the retail revolution?

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